Ovid LinkSolver
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FAQ

What happened to my OpenLinks?
OpenLinks have been migrated to our new linking database/system. Your OpenLinks will, by default, display under a new link set called ‘Full Text,’ unless configured otherwise by your site administrator.

What happened to my Library Holdings (or other OPAC weblinks)?
Library Holdings and other OPAC links are also being integrated into our new linking system. By default, they will display under a link set titled ‘Library Holdings’ unless otherwise specified by your site administrator.

What is the difference between Ovid Full Text and Full Text?
Ovid Full Text displays the full text article specific to Ovid's flagship product, Journals@Ovid. The Full Text link set contains all other types of remotely accessed electronic full text, including links to CrossRef member publisher websites.

Why do I see multiple Article Reviews for some citations in Medline?
The display of multiple Article Review links under a single citation indicates that the article is available from multiple database sources. A citation will have two ‘Article Review’ links if there are, for example, article reviews available from ACP Journal Club and from the Database of Abstracts of Reviews of Effectiveness (DARE).

If a journal is available from multiple sources (e.g., Highwire and CrossRef), which should I select?
It is important that you know the source of your electronic journal subscription. However, in the case of certain targets, this is not readily apparent and selecting the appropriate target may be confusing.
In the case of CrossRef, all publishers who are members of CrossRef are included in the Links Admin tool and can be filtered by individual publisher. CrossRef links resolve to the publisher's web site. However, in some cases, Ovid also has direct linking agreements with publishers. Therefore, when setting up links, you may see a situation like the following:
- Springer
- Springer - CrossRef

This means that there are two targets, both resolving to the publisher's web site, for Springer.
In this example, Ovid's linking arrangement with Springer resulted in the "direct" (non-CrossRef) link target, which preceded the advent of CrossRef.
The link mechanisms for these two targets are different. Specifically, the direct Springer link is a 'dynamic' or 'live' link, created on the fly, that populates a link template from the metadata in the bibliographic record; while the CrossRef link is stored in a link database that maintains a separate link for each article deposited by the publisher to CrossRef.
Ovid makes no recommendation on which link to choose in this case. The Administrator could choose to enable both links, but some prefer only a single source for a link target to take advantage of 'one-click access" to full text.

How are link sets configured?
The Administration Tool is used to configure link sets. This functionality is available for use by administrators only through login to http://gateway.ovid.com using an admin user ID and password. If you do not have one, contact technical support (support@ovid.com).

What is Buy Now?
The ‘Buy Now’ link is part of Ovid’s new PayPerView feature that allows you to make an online purchase of a single full text article for a one-time fee. Purchased articles are accessible online for a period of 24 hours only, during which time, users may save or print.

What is Document Delivery? How does this differ from Document Order?
Document Delivery is a link set that allows the administrator to establish links to document delivery suppliers or to online order systems, such as BibSYS. In addition, your librarian/administrator can configure the system to check for any institutional-subscribed content first, and subsequently display the Document Delivery button only if no locally held or electronic resources are available.
The Document Delivery link set has no bearing on the Document Order button, which will remain in the Citation Manager and its functionality will be unchanged.

How long does it take my newly ‘activated’ links to show in Ovidweb?
Logging out from the Admin Tool activates your links in Ovidweb.

What are the system requirements (technical support needed from the library)?
Ovid LinkSolver is centrally hosted at Ovid’s Regional Data Centers. No local technical support is required.

Does the system support the OpenURL?
Yes.

Does the system support NISO OpenURL 1.0?
Yes.

How well does LinkSolver integrate with the ILS and other e-resource systems?
Ovid LinkSolver is designed to integrate with all major ILS vendors. Ovid has over 6 years experience in ILS integration.

Does LinkSolver support proxy services such as EZProxy?

We have implemented link prefixes in Ovid LinkSolver to support proxy services.

How long does it take to install the system?
No installation is required.

How long does the whole implementation process take?
This depends on the complexity. Simple links setup can be done in one day. Ovid estimates one to two weeks for more complex implementation including inbound and outbound linking.

How is the installation (implementation) conducted?
Implementation is conducted in conjunction with Ovid training and support. Web seminars will provide the overview. Support is available to assist customers with linking to specific resources.

How is LinkSolver knowledgebase of resources built and maintained?
The knowledgebase was originally built from a consolidation of Ovid OpenLinks and SP SilverLinker. In addition Ovid has added published links for document delivery services, common OPACs, and a variety of internet resources. Ovid is signing bilateral link agreements with OpenURL compliant link vendors.

If the vendor maintains the knowledgebase, how often is it updated?
The knowledgebase is updated daily.

Can customer data be loaded into LinkSolver manually and in batch?
Yes.

Can print holdings data be uploaded from the OPAC?
Yes, print holdings data can be uploaded by ISSN/coverage.

Is the OPAC search done dynamically, and if so, by what parameter -- ISSN, title, etc.?
Yes, Ovid LinkSolver is very flexible. Ovid LinkSolver can send a search by whatever parameters are indicated by the OPAC syntax.

How customizable is the system interface? Is branding available?
The buttons to link resources are completely customizable and offer an excellent branding opportunity.

Are management reports and usage statistics available?
Yes. These reports will be available from within the new Ovid Statistics package which is scheduled for release later this year.

Does Ovid offer trials or demos?
Yes. Trials and demos are available. Contact your account representative

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